Horrible Experience

Review for Key West Sailing Adventures

Key West, FL

Key West Sailing Adventures in Key West, FL

by thehennagirl September 28, 2012

Babies

Toddlers & Pre-K

School-Age Kids

Pre-Teens & Teens

What we loved:
The mates were nice

What we didn't love:
the boat was crappy, and our issues were not taken seriously

What a Horrible experience!!!!!! Booked a 4 night stay & sail vacation with Captain Albert & his wife on the Moondance. Key West Sailing Adventures charges a high price for low quality accomodations & a lot of inconveniences. First, Our boat wasnt ready when we arrived, So we were shuffled around for 2 days. We brought food to cook and save money but a lot of it went bad due to the lack of cooking supplies on their new boat, and the fact that we couldnt board the new boat at all for most of the second day because they were preparing it.. Both boats we stayed on had problems. Neither was well kept in any way, which pissed us off because for the price we are paying to sleep on the boat, it should be in much better condition, with better amenities. One boat had a broken A/C that kept us up all night, the other had overflowing toilets. We complained about them , the mate took a look at them, flushed them a few times and said they looked fine. You could the mates couldnt care less. We compalined the next day, the captain said that the tank needed to be emptied but never did it. The toilets wound up dripping brown fecal water all over the bathroom floor and stinking the place up. On the morning of our sail trip, the boat was late a few hours, then they wasted two hours of our time as the Captain tried to fix a broken sail. We never sailed. We motored slowly to some little island, but by that time, , we only had 40 minutes to swim and see the beach before sunset. We were told they would receive 28 hours of sailing time, and got none. When we complained about our trip, captain Alberts was rude, unapologetic, and denied all wrong doing. Check out their reviews on Hotels.com, Expedia.com and trip advisor, lots of similar complaints.