75 E Horizon Ridge Pkwy # 120
Henderson, NV 89002
Reviews of Grand China
By bettyrockstar December 03, 2008
What we loved:
The Location is far from the strip.
What we didn't love:
The service, Food and disrespect of the management.
br/ My friend and I went here after work on December 3rd, 2008. We recieved Iced Tea that was watered down with little to no Ice. Then our order was taken and when it arrived my entree, The General Tao chicken was served with cold Broccoli and cold Fried Rice. We were not checked back on for 10 minutes. When another Server came by to check on us and when I told her it was cold she took the plate back to the chicken and a kitchen staff member MICROWAVED the plate and brought it back. She threw the plate on the table like she was angry that we had said anything and stormed off without saying a word. When I brought this up to the Manager he became very angry and told us " You dont know anything about Chinese food" and " You just want something for free" when I explained to him we didnt want anything for free but simply wanted to eat food that was not microwaved or soggy he started to yell at the table. He said " I dont need you buisiness or your friends buisiness, we have 110% satisfied customers". This was at 6pm on a Wednesday with 3 tables including ours dining in the restaurant. We payed for our dinner and got up to leave. He then Opened the door and followed us outside and told us never to return after having a temper tamtrum and throwing his apron on to the floor. All this over cold rice and broccoli. Im writing this as a warning to all those in search of great chinese food. Please dont waste your money friends on bad food and worst service. Read More